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Guide: Your data

I lost my account key

Your devices keep working, and if a browser's still signed in, you can replace the key there.

Still signed in somewhere

Profile

Replace account key.

Shows a new key, once

Save the new key

The old one stops working.

Signed out everywhere

Your devices

Keep working, as they are.

But without the key

No way back in

There's no email or password to reset.

  1. In a browser that's still signed in, open Profile.
  2. Press Replace account key, and save the new key.
  3. The old key stops working, and every other browser is signed out.

Do it soon: sessions end after 30 days unused. If it asks you to unlock Settings first, that browser can't replace the key.